Our Story

Welcome to Lulabay, your destination for personalised products that allow you to create one-of-a-kind items as meaningful gifts or add a personal touch to your own wardrobe. Whether you're looking for a special gift for a loved one or want to treat yourself to something truly special, our wide selection of customizable products has something for everyone.

Our company was founded in 2020 during the coronavirus pandemic after our owner, Amber, was made redundant due to the challenging climate at the time. With a lifelong dream of owning her own business, a passion for fashion, the support of her family and friends, and Amber's experience having worked within retail since the age of 17, she embarked on making her dreams come true. Amber started the company at home and, over four years with the help of her Lulabay team, has been able to grow the business, now being based in our own warehouse in Keighley, West Yorkshire.

Our team here at Lulabay is dedicated to delivering high-quality products, with the ability to make your own items unique and special to you and your loved ones at an affordable price. To ensure we deliver this to our customers, our entire personalisation process is managed in-house. This also enables us to provide a Next Day delivery service, especially for our customers, so if you're running late on ordering a gift, don't worry—we have you covered.

What sets us apart is our commitment to customer satisfaction. We strive to provide a seamless shopping experience, from the moment you browse our website to the delivery of your personalised item. Our user-friendly interface and secure payment options make it easy for you to customise and order your desired products.

Join us on this journey and let our Lulabay team help you create your unique personalised items and discover the endless possibilities of customisation.