Any items that have been personalised are not permitted to be returned. If you have not bought a personalised item and would like to arrange a return, please contact us at customerservice@lulabay.co.uk.

For more information, please visit our returns policy within our Terms & Conditions.

Returns Address

We are working hard on our new website to ensure that we are offering our products to everyone. While this is being implemented internally, please contact us at customerservice@Lulabay.co.uk for any help or assistance.